Privacy 

This Privacy Policy governs the manner in which Tandur collects, uses, maintains and discloses personally identifiable information collected from users of the Tandur website located at www.tandur.com (Site) including the Tandur Mobile App that are registered on the App Store and Google Play Store, or collected through our social networking service (together with the Site, the "Service").

By accessing and / or using the Tandur service, the user declares that each user's data is valid and valid data, and the User agrees to Tandur to obtain, collect, store, manage and use the data as stated in the Privacy Policy and Tandur Terms and Conditions.

Tandur from time to time has the right to renew this Privacy Policy so that it remains relevant and up-to-date with changing technology, applicable laws, Tandur innovation that continue to evolve and user needs, and you should check this page occasionally to ensure you are familiar with any changes.

Tandur protects all information provided by the user when the user uses all Tandur services, including ensuring confidentiality, integrity, and the security of the personal data it manages.

Information Collection 

Tandur collects user data with the aim of managing and expediting the process of using the site, as well as other purposes as long as permitted by applicable laws and regulations. the User data collected is as follows:

1. Information about user, such as :
a. Name
b. E-mail
c. Phone Number
d.Contacts Phone
e.Address and/or location

2. Data submitted independently by the User, User must submit accurate user's data, including but not limited to data submitted when the user:

a. Create or renew a Tandur account, including a username, email address, phone number, password, address, photo, etc
b. Contact Tandur, including through customer service
c. Interacting with other users through messaging, stream discussion, reviews, ratings and so on
d. Use services on Tandur, including detailed transaction data, including types, payment channels used, date and time of the transaction, as transactions, including types, payment channels used, date and time of the transaction, as well as other transaction details
e. Use features that require permission to access the user's device.
f.Information that you provide to us in the course of using Tandur (including information contained in any media uploaded for publication on our site or App) and
g.any other information that you choose to send to us.

3. Data obtained from other sources, including :

a. Marketing and notification service providers
b. Publicly available sources

4. Information about your computer/mobile and about your visits to and use of Tandur (such as your IP address, geographical location, browser type, mobile type, referral source, length of visit and number of page views)

USER CHOICE AND TRANSPARENCY 

1. Mobile devices in general (iOS, Android, etc.) have settings so that the Tandur application cannot access certain data without the consent of the user. The iOS device will give a notification to the user when the Tandur application first requests access to the data, while the Android device will give a notification to the user when the Tandur application is first loaded. By using the application and giving access to the application, the user has considered giving consent to the Privacy Policy.

2. Users can access and change information in the form of e-mail address, telephone number, date of birth, gender, profile photo and other information through the settings feature.

NUMBER AND CONTACTS PHONE 

We will never scan or import your contacts unless you ask us to. If you choose to do so, we will only use your contact information to help you find friends or contacts who use Tandur.

INFORMATION AND DISCLOSURE 

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

1. To the extent that we are required to do so by law
2. In connection with any legal proceedings or prospective legal proceedings (including proceedings contemplated by a third party, whether against us, you or another third party)
3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
4. To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

SECURITY 

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information.

If you choose to publish information about yourself in your public profile or in articles you choose to publish on the website (both optional), this information will, of course, be publicly available on the internet.

While all payment information is sent over a secure protocol, other data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in).

THIRD PARTY SERVICES & WEBSITES 

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

In using any Third-Party Services made available via the Service, you must agree to comply with and be bound by the Terms of Service, Privacy Policy, or other terms and conditions of the third-party service providers and our brokerage partners. For example, when accessing online brokerage services provided by PT Tandur Sekuritas Digital (“Tandur Sekuritas Digital”) through the Service, Tandur Sekuritas Digital's Terms and Conditions apply to all issues arising out of the use of any such services provided to you through Tandur Sekuritas Digital. Tandur Sekuritas Digital's Terms and Conditions are available at www.tandur.com. Accordingly, by accessing Tandur Sekuritas Digital through the Service, you acknowledge and represent that you have reviewed and accepted Tandur Sekuritas Digital's Terms and Conditions.

COOKIES 

1. Cookies are small files that will automatically take place inside the user device that runs the device in the form of managing the user's preferences during their visit to the site.

2. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

3. These cookies are not intended to be used when accessing other data that the User has on the User's computer device, other than what the User has agreed to submit.

4. We may use both "session" cookies and "persistent" cookies on the website. The session cookies enable our website to keep track of you whilst you navigate the website. The persistent cookies will enable our website to recognise your computer when you visit our website.

5. Whilst session cookies will be deleted from your computer when you close your browser, persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

6. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including ours.

7. Tandur uses the Google Analytics Demographics and Interest feature. The data we obtain from these features will be used for the development of the Site and Tandur content. If you don't want your data to be tracked by Google Analytics, you can use the Google Analytics Add-On Browser Opt-Out.

8. Tandur may use features provided by third parties in order to improve the services and content of Tandur, including the adjustment and presentation of advertisements to each User based on interest or visit history. If you don't want your ad to be displayed based on these adjustments, then you can set it through a browser.

POLICY AMENDMENTS 

Tandur from time to time has the right to renew this Privacy Policy so that it remains relevant and up-to-date with changing technology, applicable laws, Tandur innovations that continue to evolve and user needs, and you should check this page occasionally to ensure you are familiar with any changes.

CONTACT 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Alam Sutera, The Smith Office, Unit No. 0702, Jalur Sutera Timur, RT.002/RW.002, RT.002/RW.003, Kunciran, Pinang, Tangerang City, Banten 15144
Phone : +6281519999190
Whatsapp business : +6281519999190
Email : tandurapps@gmail.com
Operational hours: 09:00 - 16.30
Effective: 01 January 2025